Shipping Information

Thank you for choosing Lovyanocosh! We are committed to delivering our high-quality kitchen essentials to your doorstep as quickly and safely as possible.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a notification email with a tracking number once your order has shipped.

  • Please ensure your shipping address is correct at checkout, as we cannot redirect packages once they are in transit.

2. Shipping Rates & Estimated Delivery

We offer reliable shipping to ensure your kitchen tools arrive in perfect condition.

Destination Estimated Delivery Time Shipping Cost
United States 7–12 Business Days Free on orders over $[Insert Amount]
Canada / UK / EU 10–15 Business Days Calculated at Checkout
Rest of the World 12–20 Business Days Calculated at Checkout

Note: Delivery times are estimates and may vary due to external factors such as customs clearance, seasonal delays, or extreme weather.

3. Tracking Your Order

Once your order ships, you will receive an email containing a tracking link. You can track your package directly through our website’s "Track My Order" page or via the carrier’s official website. Please allow 24–48 hours for the tracking information to update.

4. Customs, Duties, and Taxes

Lovyanocosh is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking your local customs office for more information on potential charges.

5. Damaged or Lost Packages

We take great pride in our packaging to ensure your 304 stainless steel and glass items arrive safely.

  • If you receive your order damaged, please save all packaging materials and damaged goods, and contact us at service@lovyanocosh.com within 48 hours of delivery with photos of the damage.

  • If your tracking information shows "Delivered" but you haven't received it, please check with your neighbors or local post office before contacting us.

Contact Information

If you have any questions about the status of your shipment, our team is here to help:

  • Email: service@lovyanocosh.com

  • Phone: (+1) 774-458-5184 (Mon-Fri, 9 AM - 5 PM PST)

  • Office Address: 29598 CHAPARRAL WAY, CANYON LAKE, CA 92587, USA